The hospitality industry includes hotels and motels and the availability of Free Wi-Fi is the most important amenity to guests, even more so than a free breakfast!
- 94% of travelers cite Wi-Fi as the most important amenity (Source: Hotel Chatter)
- 38% of travelers say no Wi-Fi is a deal-breaker and will book elsewhere. (Source: Hotel Chatter)
- Only 64% of hotels currently offer Wi-Fi (Source: Hotel Chatter)
For Hotels, Reputation Management is extremely important but improving global reach is also a must as hotels see guests from all over the world.
Hotels are highly dependent on travel review sites to attract new and returning customers and a good reputation on these sites is invaluable for your business.
After all, 94% of global travelers say their booking decisions are influenced by online reviews.
The increase in Social Media followers and email contacts that Engaged Wi-Fi affords brings in more opportunities to effectively engage with your customers.
The opportunities are endless when you choose an Engaged WiFi Solution today!
Are you looking to increase reputation? Communicate with your customers? Re-target to consumers?